Who should I contact if I have an issue with my bill?
  • Steve Matuska – Utilities Manager (239) 765-0202 Ext. 1500
  • Roxanne Frank- Utilities Customer Service/Billing Supervisor (239) 765-0202 Ext. 1501

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1. Can I close my account to avoid being charged for utilities?
2. Why is it so hard to get ahold of the utilities department?
3. Who should I contact if I have an issue with my bill?
4. What’s the best way to pay my bill?
5. What do I need to provide to open a new account?
6. What is the purpose of the cut and cap prior to demolition? Are they still necessary?
7. Do I call the Utilities Department for flooding and drainage concerns?
8. Stay alert by signing up for CodeRED